Have a question?
Contact us anytime via: help@boardingbites.co.uk
Order Questions
Can I cancel my subscription at any time?
Yes! You can pause or cancel your subscription at any time.
What is your returns policy?
If you wish to return a box please contact us via: help@boardingbites.co.uk
Can I order during the holidays?
Yes! Your order will only be dispatched when your child returns to school.
What happens to regular plans during the holidays?
We only send boxes during term time, deliveries are paused automatically during their holidays.
Delivery Questions
Where do you deliver too?
We currently deliver to all Boarding Schools across the UK.
When will my child receive their delivery?
Boxes arrive between Monday and Friday during their term time.
Box Questions
What’s in the box?
Every box is a total surprise! Each box is filled with a variety of delicious treats.
Can I change or edit my plan?
Yes! Please email help@boardingbites.co.uk and we can assist you.
Do the boxes contain allergens?
The boxes are currently not suitable for children with allergies but we are working on having nut-free & gluten-free boxes available soon.
Can I choose the snacks my child receives?
Currently you cannot choose the snacks in your child’s box. Every week is a total surprise!
Payment Questions
I am having problems with payment?
If you are having any payment issues please email us for help via: help@boardingbites.co.uk
Secure transactions
Transactions are handled with bank-grade security.
Simple checkout
Our secure checkout is quick and easy to use.
Get in touch
Have questions? Get in touch with us at any time.
